📧 Get in Touch
Before contacting us, please check our FAQ page as your question may already be answered there.
🚀 Other Ways to Reach Us
⏰ Response Time
We aim to respond to all inquiries within 24-48 hours during business days. For urgent issues, please include "URGENT" in your subject line.
Tips for Faster Resolution
- Include your Player ID - This helps us locate your account quickly
- Describe the issue clearly - Include what happened, when, and what you expected
- Add screenshots - Visual evidence helps us understand the problem
- Check our FAQ - Many common issues are already answered there
🔧 Troubleshooting Tips
Before contacting support, try these common fixes:
Game Not Loading
- Close and reopen the app
- Check your internet connection
- Restart your device
- Update to the latest version
Score Not Saving
- Ensure you have an internet connection
- Complete the game normally (don't force close)
- Pull down on the leaderboard to refresh
Purchase Issues
- Try the "Restore Purchases" option in Settings
- Check your payment method in the app store
- Restart the app after purchasing